Kinnetly / FAQ
Frequently askedquestions.
What is Kinnetly?
Kinnetly is a personal relationship CRM. Instead of a flat contact list, it maps your contacts, companies, events, and groups into a graph that records who you know and how you met them, then helps you stay in touch.
What is Visual Personal Relationship Management?
A personal CRM built around a map, showing people, companies, events and groups and the real relationships between them.
How is it different from the contacts app on my phone?
Your phone stores names and numbers. Kinnetly stores the relationships between them: who introduced you to whom, where you met, who works where, and the full history of your interactions. It is built for exploring and maintaining a network, not just looking up a number.
How is it different from LinkedIn?
LinkedIn is a public professional profile and a feed. Kinnetly is private and yours: a personal map only you can see, focused on your real relationships, introduction paths, and follow-ups rather than posts and public connections.
How is it different from my company's CRM?
A company CRM tracks deals and is owned by your employer. Kinnetly is your personal relationship memory that travels with you, capturing the human graph that sales CRMs usually miss. Many people use both.
Can I import my existing contacts?
Yes. Import from CSV or vCard, which covers exports from Google Contacts, Apple Contacts, Outlook, and most other tools. Kinnetly detects likely duplicates on import so you do not end up with two of the same person.
Can I add someone from a business card?
Yes. Scan a business card with your phone camera and AI reads the name, title, company, and contact details from the photo to pre-fill a new contact.
Does Kinnetly connect to my email?
No. You log touchpoints yourself by typing, speaking or uploading a recording.
Does it work on my phone?
Yes. Kinnetly runs in the browser and installs to your home screen as an app, with touch gestures for panning and zooming the graph. It works on desktop and mobile.
Is my data private and secure?
Yes. Your network is private and account-scoped, with private photo storage. Only you can see your map.
Is my data used to train AI?
No. Your contacts and notes are private and stay behind your login. Kinnetly's public marketing pages are open to search engines and AI crawlers, but your personal network data is never part of that.
Can I export my data or take a backup?
Yes, at any time. Export to CSV or vCard, or take a full one-click JSON backup of your entire graph (nodes, links, notes, and activities) and restore it later.
How much does it cost?
Kinnetly has a free plan to get started and paid subscriptions for advanced use. See the pricing page for current plans and limits.
Can I delete my account?
Yes. You can delete your account and its data from your settings at any time.
Still have a question? Contact us and we will help.